Making the Most of Buildings and LandWe believe there are significant opportunities to utilise NHS buildings & land more effectively

Making the Most of Buildings and Land

New centre management service

We have recently introduced a new Centre Management Service across 307 healthcare buildings developed through the NHS Local Improvement Finance Trust Programme. 

As Head Tenant, we are committed to providing safe, well managed buildings so that 1200 subtenants, providers of health and social care services, can focus on delivering better patient care. We aim to provide a consistent service, designed to enhance our estate management across all our buildings country wide, while meeting the individual needs of each building.

As part of this service we have recruited a team of Business Support Managers and Tenant Liaison Managers, improved bookable services and reduced void space through the new Tenant Access Portal and provide quality assured and integrated management of buildings.


New tenant access portal

Our new online tenant access portal (tap) is an axciting, innovative development being rolled out across all of our buildings. It is part of our commitment to continually deliver improvements that support our tenants and increase property utilisation.

The online portal will enable our tenants to:

  • Make room bookings directly
  • Manage contact details
  • Log case queries
  • View reports

Further details are available from your Tenant Liaison Manager.

Collaborative approach

In order to maximise the significant opportunities to utilise NHS buildings and land more effectively, it’s clear that practices and providers must work together more closely than ever before - challenge each other about how well we use buildings - and use the estate in a more joined-up way to bring services closer to communities and improve the quality of care. 

Access support from CHP

Support is available to achieve this through CHP. 

We are providing strategic estates advice to assist over 95 commissioners and local health systems develop and implement local estate strategies to ensure that buildings and land operate efficiently for rapidly changing models of patient care.  

CCG coverage

To find out which CCG areas we are working directly within and who your CHP Strategic Estates Planning contact is, please access our interactive CCG Areas Map.

Further information

To find out more about how to make the most of the space that you occupy, please contact your CHP Area Property & Asset Manager in the first instance.

For further information, please download Making the Most of your Buildings and Land.

We are supporting NHS England’s drive to ensure that buildings and land operate efficiently for rapidly changing models of patient care.

Sue O'Connell, CHP Chief Executive